Job Details : Chief Manager Digital Payment

Requirement Chief Manager Digital Payment ( IPS/6374/2018 )
Location "Bangalore"
Experience  5.00-10.00 years
No. of Positions 1
Education "B.E" , "M.B.A"
Job Description 
  • Product manager for Payment Gateway (PG) Netbanking

  • Responsible for conceptualization, development, implementation, support and adoption of the Digital Payments like UPI and PG

  • Benchmarking with competition to remain competitive and the digital space for innovation

  • Drive acquisition and engagement of digital payments

  • KPIs include active users, usage, revenue

  • Responsible for customer experience in PG and UPI, innovations in payment check-out solutions and product enhancements with new features/services, product performance tie up with vendors

  • Responsible for all processes, promotional activities, marketing, training related to the product

  • Drive transaction volume by increasing payment success rates, enhancements and innovations

  • Work with multiple stakeholders from cross-functional teams to achieve business objectives

  • Define product requirements in detail, work with operations and finance team to ensuring monthly billing

  • Manage escalations in customer complaints

  • Should be aware of Digital Payment technologies and best practices at global level and strategize digital roadmap for bank 

Job Requirement


  • Post Graduate Degree with relevant work experience in mobility/Banking/Technology/Telecom, Professional qualification (MBA/BE) will be highly preferred

  • Excellent written and oral communication skills

  • Efficient Project Management abilities

  • Customer oriented and ability to drive business objectives

  • Ability to write product requirement specifications

  • Good inter-personal skills to work in cross-functional teams

  • Good analytical skills and data-backed decision making skills

  • Good understanding of processes & retail banking and payment technology

  • Should be a result oriented, have good interpersonal and team management skill. Ability  to work under strict deadlines

  • 5-8 years of experience with preferably 3 years of experience in product management.